Terms
Terms of service.
These are the terms I work under. Before your site goes live I send you the agreement with your details, to accept by WhatsApp, by email or by signing it. The signed agreement also states the governing law.
What you get
I design, publish and maintain your business website under the plan you choose. The scope of each plan is the one published under Plans on the date of the agreement.
Price and payment
Building the site costs nothing. You pay the yearly plan in advance once the site is live; the yearly price equals 10 months of the plan. You can pay by card through PayPal or by bank transfer in US dollars, and registered companies can also pay against a commercial invoice. Every payment comes with an invoice in US dollars, which is not a local tax invoice from your country. The price is reviewed once a year, with 60 days of notice before renewal.
Guarantee, renewal and cancellation
If you are not satisfied within 14 days of the site going live, I refund the full payment and the site is taken down. After that there are no refunds: if you cancel, the service continues until the end of the paid year and does not renew. The service renews for another year unless either of us gives 30 days of notice, and I remind you 45 days before renewal. If a renewal payment is more than 10 days late I let you know, and if it is not settled within 10 more days I may suspend the site. When the service ends, I give you a copy of your content.
Content and timing
You send your logo, photos, texts and business details, and confirm you have the right to use them. I publish the site within 24 business hours of receiving all the content. If the content does not arrive within 30 days, either of us can end the agreement at no cost.
Changes
A change means editing existing content: a text, a photo, your hours or a price. New sections, pages or features are a plan upgrade or separate work, always quoted before starting. Unused changes do not carry over to the next month.
Ownership
The domain and the content are yours. If I register the domain for you, it is in your name or I transfer it whenever you ask. The design, code and tools are mine and I may reuse them in other projects, never with your data. If you want to take the site elsewhere, you can buy it for USD 300, one-time.
Liability
I keep the site running with due care, but I do not guarantee any business result or the permanent availability of third-party services such as hosting, Google, WhatsApp or payment processors. My total liability is limited to one quarter of what you paid for the year.
Personal data
If your site collects visitor data, such as a contact or booking form, you are responsible for that data under the law of your country, and I only process it so the site works. More detail under Privacy.